FAQs FOR YOUR TEMPSTAR DEALER

Q: What is the process for replacing an HVAC system?

A:

The process for replacing an HVAC (heating, ventilation, and air conditioning) system typically involves several steps. First, your Tempstar technician will evaluate the existing system and make recommendations for a replacement based on factors such as the age of the system, its efficiency, and the homeowner's needs. Next, the technician will help you, as the homeowner select a new system that meets your needs and fits within your budget. The old HVAC system will then be removed, and the new system will be installed. This typically involves installing new ductwork, wiring, and other components. Once the installation is complete, the technician will test the new system to ensure it is functioning properly and provide you with instructions on how to operate and maintain it.

Q: What size system do I need for my home?

A:

Your Tempstar dealer should perform a load calculation to determine the appropriate size of the system needed to efficiently heat or cool your home. Factors such as square footage, insulation, and air leakage will be considered to ensure that the system is the right size for your needs.

Q: What is the energy efficiency rating of the system?

A:

The energy efficiency rating of your system will determine how much you'll save on your energy bills. Ask the Tempstar professional to explain the SEER (Seasonal Energy Efficiency Ratio) or AFUE (Annual Fuel Utilization Efficiency) ratings and how they impact the energy efficiency of the system.

Q: What is the warranty on the system and its components?

A:

It's important to understand the warranty on your system and its components before installation. All Tempstar products have warranties; however, they vary in size and scope. Ask your dealer about the warranty length and what is covered under the warranty for the unit.

Q: Do you offer maintenance and repair services?

A:

Regular maintenance is important to keep your system running efficiently and to prevent costly repairs. Ask your Tempstar dealer if they offer maintenance and repair services and what is included in those services.